Privacy Policy
1. Data Controller and Geographic Scope
Plyxaronvap operates from the Netherlands and serves customers primarily within the European Union. Our business is based at:
Hoogstraat 111 T, 3011 PL Rotterdam, Netherlands
Email: info@plyxaronvap.world | contact@plyxaronvap.world | support@plyxaronvap.world | help@plyxaronvap.world
Product topic: This website offers dietary supplements. We do not sell medicines. Our products are food supplements intended to complement a balanced diet.
2. Purpose of Data Collection
We collect and process personal data to: process orders and inquiries, respond to customer support requests, comply with legal obligations, improve our services, and send transactional communications when necessary.
3. Legal Basis (GDPR)
Processing is based on: consent (Article 6(1)(a)), contract performance (Article 6(1)(b)), legal obligation (Article 6(1)(c)), and legitimate interests (Article 6(1)(f)) where applicable.
4. Data We Collect
We may collect: name, email address, phone number (if provided), delivery address, order details, and communications. Technical data such as IP address may be collected for security and analytics purposes when you consent.
5. Data Retention
Order data is retained for up to 7 years for legal and accounting purposes. Marketing data is retained until you withdraw consent. Support correspondence is retained for up to 3 years.
6. Your Rights (GDPR)
You have the right to: access your data (Article 15), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), data portability (Article 20), object to processing (Article 21), and withdraw consent at any time. You may lodge a complaint with a supervisory authority.
7. Data Security
We implement appropriate technical and organizational measures including encryption, access controls, and secure storage to protect your personal data.
8. Data Sharing
We may share data with: payment processors, shipping providers, and service providers who assist our operations. We do not sell your data to third parties.
9. Advertising and Google Ads Compliance
We may use online advertising, including Google Ads. Our advertising complies with Google Ads policies. We do not make disease claims, guarantees, or exaggerated promises about our products. We collect and use data for advertising in accordance with this policy and your cookie preferences.
10. Contact
For data protection inquiries: contact@plyxaronvap.world